ManPageP RequestEMailProcessor

From ADempiere
Jump to: navigation, search
This Wiki is read-only for reference purposes to avoid broken links.

Return to Index

Enjoy it, and help to fill it! But please, always respecting copyright.

Please write your contributions under the Contributions Section

Process: Request EMail Processor

Description :

Help :

Class Name: org.compiere.process.RequestEMailProcessor

ManPageP RequestEMailProcessor.png


Name Description Help Technical Data
IMAP Host p_IMAPHost


IMAP User p_IMAPUser


IMAP Password p_IMAPPwd


Request Folder p_RequestFolder


Inbox Folder p_InboxFolder


Error Folder p_ErrorFolder


Business Partner Identifies a Business Partner A Business Partner is anyone with whom you transact. This can include Vendor, Customer, Employee or Salesperson C_BPartner_ID


User/Contact User within the system - Internal or Business Partner Contact The User identifies a unique user in the system. This could be an internal user or a business partner contact AD_User_ID


Role Responsibility Role The Role determines security and access a user who has this Role will have in the System. AD_Role_ID


Sales Representative Sales Representative or Company Agent The Sales Representative indicates the Sales Rep for this Region. Any Sales Rep must be a valid internal user. SalesRep_ID


Request Type Type of request (e.g. Inquiry, Complaint, ..) Request Types are used for processing and categorizing requests. Options are Account Inquiry, Warranty Issue, etc. R_RequestType_ID


User Importance Priority of the issue for the User p_DefaultPriority


Confidentiality Type of Confidentiality p_DefaultConfidentiality



imap User = does not need domain at the end, email user ID works just fine (testing with Zimbra)
inbox = folder in the imap account where ADempiere will poll for new requests (This seems to work only with top level folders - iow at the same level as the inbox)
Request Folder = folder in which the processed requests will be moved on the request is grabbed
Error Folder = ?? Haven't seem anything go in there yet

Misc Observations:

- The request document number does not follow what is configured in the system; the number appears random - perhaps some email ID / Header information?
- Subject of the email gets pasted into Request summary, with the from address
- Body of the email gets pasted into results
- There is a patch (perhaps in trunk now - Nov 2010) that will add any email attachments as attachments to the request