Paying Suppliers & Collecting Debts
'Receiving Payments from Customers' - Electronic receipts - Cash / Cheque receipts
'Paying Suppliers' - Monthly Supplier Pay Runs (cheques and electronic payments) - Weekly Supplier Runs - Prompt Payments (when you really need to pay someone right now)
'Reconciling the Bank Statement' - Payment Processor
Debt Collection
The following processes and windows are found in the Open Items sub-menu unless otherwise specified.
In Adempiere the process for generating summaries of outstanding amounts to be used in statements or debt collection letters is referred to by the American term 'Dunning'.
To create dunning letters go to the Dunning Run window and create a new record. The Dunning Date field is used to specify a date for calculating the age (number of days overdue) of each outstanding invoice. It is important to note that this does not create a summary as at the date specified, but uses the open invoice and payment amounts as of the time the dunning run is created but with the days due calculated against the specified date.
The Dunning Level field enables you to choose a level of dunning defined in the Partner Relations >> Business Partner Rules >> Dunning window to determine what amounts are included in the summaries. This enables you to create differing levels of severity in your debt collection, for example, you might create a level corresponding to monthly statements sent to all customers, and another that sends threats of legal intervention letters for any amounts outstanding over 90 days.
Clicking on the Create Dunning Run button will then generate the required summaries. The process accepts a few parameters, including the option to restrict the run to a selected business partner or business partner group. After the process has run (which may take a few minutes) the Dunning Run Entry tab will be populated with entries for each business partner with outstanding invoices that fit the selected level's criteria. Individual statements and dunning letters can be printed from here. Each entry is accompanied by lines showing the individual invoices and payments as they will appear on the letter.
All the dunning letters can be printed or emailed as a batch using the Print Dunning Letters process. Letters will only be emailed if the business partner has a verified email address and a mail template is selected. The Only If BP has Balance parameter restricts the print batch to those partners with outstanding invoices, otherwise credit balances will also be printed.
